Serious Crash Repair needed!
Is your Vehicle Repairer CSS Certified?
Look for the CSS Logo for reassurance
What is the
CSS - Certified Steel Standard, it is the Irish national vehicle body repairers standards programme of SIMI.
While there are many approved and accredited vehicle body repairers (Bodyshops) operating in Ireland, there has never been a National Irish standard.
CSS is the first of its kind for vehicle body repairers who undertake to structurally repair accident damaged vehicles. The standard incorporates the industry agreed technical specification for the process of vehicle body repair outlining the processes and procedures directly related to the safe repair of accident damaged vehicles.
What does the CSS Standard mean for Consumer Confidence?
How does a Vehicle Body Repairer achieve the standard?
A vehicle body repairer voluntarily undertakes an annual independent audit, where they must pass the CSS details minimum requirements, which certifies that the company have;
What you should look for when choosing a Repairer?
As the owner of a damaged car you have the right to choose your own vehicle body repairer.
Choosing a CSS Vehicle body repairer guarantees that the repair will be carried out correctly and completely no short cuts, no compromises on quality. Only the correct parts are fitted by trained technicians and craftsmen, installed according to the specific recommendations of manufacturers and crash repair experts.
How do I know if a bodyshop has the standard?
Look for the CSS Logo
Any bodyshop which displays the CSS Logo with the current year has achieved the Certified Steel Standard. Click here to find your nearest CSS Repairer
What is a Vehicle Body Repairer and how they can help?
haD an accident!
What to Do
The following are guidelines to help in the event of an accident
What to do if your Vehicle is involved in an accident:
Stop, take some deep breaths, this will help you calm down, so that you can ensure that you record all information needed from this point on accurately.
Check for Injury
Make sure you and all others are safe. If you can’t get out of your vehicle, or it is not safe to try – keep your seat belt fastened , turn on your hazard lights and call 112 or 999 if possible and wait for help to arrive.
Moving Your Car
If you can drive your car and are in an unsafe spot or are blocking traffic, find a safe and legal place to park the vehicle. Turn off the ignitions of the vehicles involved.
Remain at the scene
Stay at the scene of the accident until the Garda Siochana have come and gone, making sure you have the name or number of any Garda in attendance.
Exchange Motoring Details -Legal Obligation
Exchange names, addresses, driver's license details, vehicle registration and insurance details including Name and address of other drivers insurance company and the number of certificate of insurance with the driver of the other car (See insurance disc on windscreen).
Document the scene
-Get the name and address of each witness.
-Date, time and location of accident.
-Debris or marks on the road relevant to the accident.
-Rough sketch of vehicles before and after the accident.
-Width of road, road markings, state of road surface, weather conditions, visibility.
-Whether other driver and passengers were wearing seat belts.
-If you do have a camera, photograph the scene.
-Review your policy to make sure of your coverage.
-Make a list of questions and related information you want to know.
Call your Insurance Company
Report the accident promptly to your insurance company.
Having an accident shouldn’t be viewed as anything more than it is – an accident.
If you keep a clear head and follow these simple steps, you can get through the stressful process of an accident much easier.
After the Accident
The repair process what happens next:
Right to Choose
You have the right to choose a Vehicle Body Repairer to undertake repairs to your car. An insurance company may recommend their approved repairs however you're always free to choose any repairer and you don’t have to use your insurer's recommendation. It’s your decision and Insurers must meet all reasonable costs of repairs.
Standards for Repairs
Ask your insurance company or repairer if the company is CSS certified?
CSS (Certified Steel Standard) is the Irish National Standard programme for the structural repair of accident damaged cars created by SIMI, (the Society of the Irish Motor Industry).
✔ The craftsmen carrying out the repairs have the appropriate qualifications.
✔ Ensuring that every aspect of the job is recorded and traceable.
✔ Ensuring the vehicle body repairer has all of the tools and equipment to carry to out the repair correctly.
✔ Ensuring that customers are satisfied with the work done and they have somebody to help if there is a shortcoming with the repair.
If your vehicle has to be towed away contact an SIMI Vehicle Recovery Operator or your insurance company may arrange recovery.
Schedule an inspection for an estimate
The damaged to your vehicle needs to be inspected to determine the cost of repairs. In some cases the insurance company may send out an assessor depending on the level of damage or the repairer will submit an estimate of the work to the insurance company for approval. Vehicle Body Repairers will assist customers with the paper work required to submit a claim to an insurance company.
Speak with your claim handler
Your insurance company's claim handler will review all the information to help determine fault and then provide a cost estimate. Check the excess you have to pay yourself on your policy the amount varies.
Get your Car Repairer
Once your claim has been filed, coverage determined, your insurer will process your claim and will confirm if you are covered so you can consent to have your car repaired.
Choosing a CSS vehicle body repairer guarantees that the repair will be carried out to a standard, correctly and completely – no short cuts, no compromises on quality. So you will have peace of mind when driving your newly repaired car.
Your Car Your Choice of Repairer!
A sentence or two describing this item.
Vehicle Repair needed? Your car, your choice of repairer. Ensure they have the CSS Standard.
A Vehicle Body Repair company have undertaken a yearly voluntary independent audit.
An auditor inspects the company against a set of criteria.
If the company pass, they will receive their CSS Certification.
You can have confidence that the repairs have been carried out to the highest standard.